Question 1

What is Zelica Health?

Accepted Answer

Zelica Health is an Australian preventive telehealth clinic founded by Dr Derek Dinh, an AHPRA-registered medical practitioner with over 15 years of clinical experience. We specialise exclusively in preventive medicine — helping patients identify and manage health risks before they become serious conditions.

Question 2

Does Medicare cover Zelica Health consultations?

Accepted Answer

Zelica Health is a private billing practice. Medicare rebates may apply for certain telehealth consultations depending on your eligibility. We do not bulk bill.

Question 3

Which states does Zelica Health service?

Accepted Answer

As a telehealth service, Zelica Health is available to patients across all Australian states and territories including Victoria, NSW, Queensland, South Australia, Western Australia, Tasmania, ACT, and the Northern Territory.

Question 4

How much does a consultation cost?

Accepted Answer

Concise Consultation (15 min) from $59 — existing patients only. Standard Consultation (30 min) from $99 — new and existing patients. Comprehensive Consultation (60 min) from $199 — new and existing patients.

Question 5

Is Zelica Health an emergency medical service?

Accepted Answer

No. Zelica Health is a preventive health service only. If you are experiencing a medical emergency, call 000 immediately or attend your nearest emergency department.

Question 6

How do I book an appointment?

Accepted Answer

You can book directly via our online booking portal at halaxy.com/book/zelica-health/location/1359959 or by emailing info@zelica.health.

FAQ | Zelica Health

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